PIP: A to Z

Address & Phone Number
Our address is 1 Pine Drive, Edison, NJ 08837. We are located inside the scenic Roosevelt Park. Our phone number is 732-548-2884.


Alcohol
Alcohol is not permitted at the theater.


Box Office
The Box Office can be accessed from two locations: a) on the path from the parking lawn, and b) from the access path between the theater and the paved parking lots. Tickets are sold on the day of performance only. No advance sales. We accept cash, Visa, Mastercard, and Discover credit cards. Patrons are admitted to the seating area immediately after purchasing tickets. The box office closes at 8:30 p.m. each show night. View more information on our Box Office Policies.


Cameras and Video Equipment
Digital and still cameras are allowed providing they have no flash or the flash is disabled. People using flash cameras will be asked to stop. Videotaping any portion of our shows is strictly prohibited. This includes using your phone to videotape.


Cell Phones
Please place all cell phones on vibrate and refrain from texting.


Chair Rentals
Chairs may sometimes be rented from the Friends of Plays-in-the-Park on selected nights, subject to availability. Stop by the Friends booth, located by the entrance to the lawn area.


Concessions
Concession stands are located throughout the theater grounds. These are run by an outside organization.


Customer Service
Have a question or concern? Please call us at 732-548-2884.


First Aid
Please see a Park Ranger if you are in need of First Aid.


Food and Drink
You are allowed to bring food into the seating area, and picnic tables are available outside the fence/gates. Alcohol is prohibited at the theater. Please use the trash containers.

 


Gates

On show nights, the gates open along with the box office, at 5:30 p.m.

 


Lawn Seating
Chairs MAY NOT be left unattended on the paths leading to the Box Office. Standard size lawn chairs, wood or metal folding chairs, are the only type permitted. The back of the chair may not be higher than 40 inches. High-back lawn chairs, beach chairs, rocking chairs, chaise lounges, blankets, and chairs with leg extensions are not permitted. If you are without a proper chair, you may be asked to sit on the adjacent berm, separate from the main seating area. View more information about chair requirements.

Please exit through the Gates marked exit only (Gates C and D) where your hand will be stamped with an identifying mark. Upon re-entrance, through the main gate B, you will need to show the stamp to an usher. No one can be re-admitted without a proper handstamp.


Lost and Found
If an item is brought to either the Friends booth or the main office we will hold the item. Please call the theater the next day. Occasionally items are found by the Park Rangers or Parks employees when they clean in the morning and these items are brought to the Park Rangers. The Park Ranger Lost and Found can be contacted at 732-745-3926.


Parking
Plays-in-the-Park provides ample parking on the lawn alongside the theater for free. The paved lots are for handicapped vehicles. In the event, heavy rain creates a situation where the ground is too muddy, limited parking is available at various paved parking lots in the park.


Patron Safety
Please notify our staff if you notice any disruptive behavior. Our trained staff will remedy the situation immediately. Please abide by the good neighbor policy and respect each other and your surroundings.


Payment Methods
We accept cash, Visa, Mastercard, and Discover credit cards at the Box Office. View our Box Office policies.


Prohibited Items
For the safety and comfort of all our guests, PIP prohibits the following items: animals (except Service Animals), fireworks, alcohol, chaise lounges, blankets, weapons, video recorders, any illegal substance, frisbees, and skateboards (within the seating area).


Rain Cancelled Shows
In the unfortunate event that a show is canceled after you have purchased your ticket, save your ticket stub as it will allow you to attend another performance this season. You will have to exchange the stub for a new ticket on the next night you attend. Rain checks are valid up to one year from the date of issue. The dates of legitimate canceled performances from the prior year are posted on the main page of our website.

Rain checks/canceled shows are valid up to one year from the date of issue. The Rain Check Line will open 3 minutes after the Box Office opens. One chair allowed for each rain check stub. View more information on our Weather Policy, Rain Checks, and the Official Rainout Dates.


Re-entry
You may re-enter the seating area as long as your hand has been stamped.


Refund Policy
All sales are final. There are no refunds or exchanges on tickets with the exception of canceled performances due to rain, in which case rain check stubs may be used for another performance.


Restrooms
Restrooms are available at the top of the hill. They are handicapped accessible. There are also portable facilities near the permanent restrooms and at the bottom right side of the seating area.


Services for Guests with Disabilities
Our facility is barrier-free and offers ample accessible parking. Ample special needs seating is available down in front to the right and left of the center seating areas and in four smaller sections integrated throughout the center section. These sections are clearly marked by signage, green partitions, and blue paint. Our facility is barrier-free and offers ample accessible parking. We no longer require reservations for our handicap seating, but patrons requiring assistance due to a disability are welcome to contact Amanda Sorrento at 732-548-2884. View more information on the Accessibility Services at Plays-in-the-Park.

Disability services include Sign Language Interpretation*, Open Captioning*, Audio Description*, Sensory Seminars, Accessible Parking, and Barrier-free access to seating, restrooms, box office, & parking areas. We also offer large print and Braille programs.

*To see the schedule of these services, please visit the Accessibility Services page.

Smoking
Guests are asked to refrain from smoking in the main seating area.

Still have questions? Check our Frequently Asked Questions page or give us a call at 732-548-2884.